If you are a server user and have been locked out of your account (system locks you out after
five attempts to login in with an incorrect password), you must contact your
administrator to reset your password. For details on password reset, see
Set or reset the password on a user account on Ion Reporter Server.
If you use Ion Reporter™ Software on Thermo Fisher™ Connect Platform, click
Sign In,
then click
Having trouble signing in?
on the sign in form to reset your password.